ProCare Services

Acute Care

You focus on patient care. We'll focus on service and repair.

Every day, you count on your medical equipment to perform at its best. With ProCare Services, our people help to ensure your equipment is ready to perform when it's needed and help make it easier to get the most from your investment. When an issue arises, we promise to help solve it-making repairs quickly and correctly. 
 
Our team provides preventive maintenance and service support to help enhance the reliability and maximize the life of your equipment. ProCare isn't just a service program. It's a partnership you can count on to give you one less thing to worry about, and one more reason to feel confident you're doing all you can for your clinicians, staff, and patients. 

ProCare service Protect Prevent OnSite
2-hour call back time * * *
24-72 hour repair turnaround*
* * *
Stryker-trained service specialist
* * *
Stryker OEM service parts, labor, and travel * * *
Preventive maintenance
  * *
Proper documentation for Joint Commission, DNV, CMS    * *
Dedicated service representative in your facility      *
*based on the provisions of the service agreement and the location of the product
     
Contact us for all your ProCare Service needs, including:
  • Dispatch your local Field Service Representative
  • Order Stryker Original Equipment Manufacturer parts
  • Technical support on all Stryker Medical products
  • View Stryker equipment manuals

medservice@stryker.com

1-800-STRYKER, option 3