With ProCare Preventative Maintenance, a dedicated, on-site Stryker ProCare medical device technician works with you to enable maximum performance and workflow management solutions related to equipment utilization and uptime, staff engagement and patient safety.
ProCare Protect is a maintenance and service solution that provides OEM support with unlimited service calls, enabling you to balance equipment uptime needs within your budget.
The optimal program for customers who need a total solution, ProCare Prevent provides enhanced service solutions to get the most from your equipment. ProCare Prevent includes unlimited service calls, OEM parts and annual preventative maintenance inspections, all with proper documentation.
|Stryker OEM parts||•||•|
|Labor and travel expenses for repairs||•||•|
|Stryker-trained service specialist||•||•||•|
|2-hour call back time*||•||•||•|
|24-72 hour repair turnaround*||•||•|
|Loaner device during PM or repair*||•||•||•|
|Discounts on upgrades||•||•||•|
|Documentation for governing bodies||•||•|
|Annual PM inspection service||•||•|
|*based on the provisions of the service agreement and the location of the product|
Optimize your investment
Best-in-class products and reliability are just the beginning of the Stryker commitment to customer satisfaction. While Stryker equipment is designed to provide high quality performance over time, the best way to optimize your capital investment is with a ProCare Service solution. Our service solutions provide the highest standard of service and support for your facility's needs and are customizable and scalable to any budget.
1. Stryker ProCare customer Engagement Study. 2014 Gallup Inc. Published August 2014
M0000013274 REV AA