This four-day course will teach Engage 7.0 System Administrators how to administer and maintain the Engage on a daily basis. Topics include managing users and groups in the Web Console, understanding policies and permissions, and how to troubleshoot using the audit log.
Note: The agenda is subject to change based on the life cycle of the product and training requirements.
Audience:
Engage 7.0 system administrators
Prerequisite courses:
None
Course topics:
Navigating and working with the Web Console
Creating Users and Staff Assignment Groups
Using Engage Rules
Using the Bulk Import feature
Creating facilities, departments, rooms, and beds
Managing an Active Directory connection
Backing up Vocera Engage
Using the Audit Log and Message Tracking Workflow
Overview of Adapter services
Recognizing and troubleshooting common issues
When to contact technical support
Recommended related training courses:
* Teams of two students may attend if students are located in a reserved training or conference room. Both students should have a basic knowledge of Vocera.