Virtual care at scale: Henry Ford Health’s journey to enterprise-wide transformation

10-Oct-2025

Patient interacting with clinical using Care.ai sensor, nurse in background

1-minute read

Henry Ford Health, a Michigan-based hospital system with 13 locations and 50,000 staff members, is expanding its virtual care model enterprise-wide following a successful virtual nursing pilot in collaboration with care.ai, now part of Stryker. In the initial pilot, virtual nurses supported bedside teams by managing admissions, rounding and discharge tasks, without reducing the number of bedside staff.

Working together to improve care delivery

Every health system has unique needs, making partnership essential for successful virtual care deployment. To meet Henry Ford Health’s specific requirements, care.ai partnered with SONIFI Health’s interactive platform to create a customized solution focused on seamless integration and workflow alignment.

This case study highlights how virtual care is helping Henry Ford Health achieve its goals of:

Creating cost savings and safety improvements
Improving patient outcomes and care quality
Increasing HCAHPS and patient satisfaction scores

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