Making medical miracles part of a day’s work

Richard Moser, M.D., joined UMass Memorial Medical Center, a teaching hospital and Level 1 trauma facility, as chief of neurosurgery in 2006. At about the same time, sales representative Rob Donahue joined Stryker’s CMF business, which had recently launched a series of products for trauma cases.

Soon after they met, Dr. Moser had three closely scheduled surgeries, and Rob worked with him in the operating room through the night — an experience that created a lasting bond between surgeon and rep. Over the last three years, Rob has been by Dr. Moser’s side during emergency reconstructive surgeries where Stryker products are in use, and Rob is always ready for emergency calls, which can come on nights and weekends or during snowstorms.

Rob was also instrumental in mustering Stryker’s support for Dr. Moser’s mission work in South America, including donations of spine as well as CMF products. In the fall of 2008, Dr. Moser’s team arrived in Bolivia just in time to perform emergency surgery on a medical student who had been in a serious accident.