Code Lavender^®: A rapid support program for care team members in emotional distress

In today's healthcare environments, the definition for exceptional care has expanded beyond meeting quality and safety standards to creating healing and working ecosystems that meet the psychological and emotional needs as well as the physical needs of patients, their families and care team members. That's why more organizations are implementing programs like Code Lavender.

A Code Lavender program is a formalized rapid response designed to support care team members, patients and their family members in times of emotional stress and distress. When a traumatic or stressful event occurs in a healthcare setting, a Code Lavender can be called to initiate a rapid response team, typically comprised of pastoral care, wellbeing, social work, palliative care, integrative medicine or other support service team members. Code Lavender responders provide support that may include healing intention, comfort resources, emotional support, spiritual counseling and connection to additional resources as needed. 

A Code Lavender program is a simple yet powerful way for organizations to invest in the wellbeing of care team members, patients and families. It helps advance a culture of safety and wellbeing for all. Nevertheless, it requires a thoughtful approach to align resources, build engagement and measure the impact of a successful program. This toolkit and webinar were created to help healthcare organizations design, launch and spread Code Lavender programs. 

What you'll learn

• How a Code Lavender program supports an optimal human experience

• How to co-design and implement an effective Code Lavender program

• How to leverage talent and resources to create a successful program