Lessons from family experience during the pandemic – Janet Smith-Hill


Episode 53 | Duration: 24:00

Janet Smith-Hill, RN, MSN, SPHR, is the chief human resources officer at SSM Health, a Catholic, not-for-profit health system serving communities across the Midwest. In her role as CHRO, Ms. Smith-Hill is responsible for talent acquisition, management, and retention, compensation, diversity, equity, and inclusion, as well as talent systems and culture. As a Certified Professional Coach, Ms. Smith-Hill brings a growth mindset to her work supporting team member engagement and well-being.

But, like many executives – and especially those with clinical backgrounds – Ms. Smith-Hill also plays the role of family caregiver. During the pandemic, two of Ms. Smith-Hill’s family members were hospitalized, requiring support from family members who were restricted in their ability to visit and provide direct support.

In this episode, Ms. Smith-Hill discusses the challenges of providing support to loved ones receiving care during the pandemic. She talks about the importance of strong communication, the emotional impact of feeling disconnected, and how family support will evolve as the pandemic subsides.

Links Related to Ms. Smith-Hill’s Podcast

Janet Smith-Hill