service advantage

Protect Your OR

Optimize efficiency

85% of surveyed customers agreed that ProCare has helped reduce intraoperative downtime by a mean of 27% at their facility.1

Maximize value

72% of ProCare customers agree they operate more efficiently and their costs have been reduced.1

Consistent performance

90% of ProCare Services customers surveyed agreed that the life of their equipment has been extended.1

Every day, you count on your medical equipment to perform at its best

With ProCare Services, our people ensure your equipment is ready to perform when it’s needed. ProCare service contracts provide training, staff support and preventative maintenance to enhance the reliability and maximize the life of your equipment.

ProCare isn’t just a service program, it’s a relationship you can count on from the very beginning.

Optimize efficiency

ProCare service contracts help increase efficiency by minimizing paperwork and reducing downtime before service begins.

  • Priority response on all repairs
  • Unlimited service calls and repairs
  • Replacement parts and shipping
  • Technician labor and travel
  • Software fixes and upgrades
  • 24/7 technical phone support

Maximize value

Standardize costs and eliminate the guesswork. With a ProCare Service contract, you will know the cost of owning your equipment for the life of the contract. Contracts can range from 1-6 years and payment can be scheduled on a recurring basis.

Consistent performance

A Prevent service contract offers a comprehensive preventative maintenance program that includes annual equipment inspection and detailed reports to support regulatory requirements.

  • Annual inspection and repair on covered equipment
  • Detailed report on inspection findings
  • One seat at BioMed training

Learn more about our ProCare services
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