Customer Updates: Stryker Network Disruption

03/12/2026 2:24 p.m. EST

Stryker is responding to a global network disruption to our Microsoft environment as a result of a cyber attack. We have no indication of ransomware or malware and believe the incident is contained.

Our teams are working to understand the full impact to our internal environment and while we continue to investigate, below are responses to some of your inquiries:

Are my LIFEPAK Devices impacted? No, the devices are not impacted. These devices have their own security protocols and operate completely independently of the Stryker network.

Do I need to restart devices or remove batteries on my device? No, you do not need to take any action.

Is it safe to transmit via LIFENET System? Our LIFENET system continues to function normally with no impact from the disruption. We have verified customer information is flowing as expected and will continue to monitor system performance. We have also taken additional precautions to further secure the system due to the critical nature of the customer data.

We have been made aware that some ePCR vendors and/or hospital systems may have temporarily paused transmissions. If you are experiencing this issue, please contact your ePCR vendor or Hospital administrators.

Please reach out with further feedback and we will keep you updated as we have more information.

03/12/2026 10:43 a.m. EST

Stryker is responding to a global network disruption to our Microsoft environment as a result of a cyber attack. We have no indication of ransomware or malware and believe the incident is contained. 

Our teams are working to understand the full impact to our internal environment and while we continue to investigate, below are responses to some of your inquiries: 

Is the Mako System connected? The Mako System for hip, knee and shoulder procedures is not a connected device. 

For Mako plans, what layers of security do we have built into our USB's/flash drives? Stryker has several layers of data security built into our flash drives including encryption for data and automated quality checks that will display an error message if the uploaded plan does not match the expected plan. We have confirmed there is no malware that can be downloaded and the disruption is impacting our internal Microsoft environment. 

Can I use the Mako plan that was downloaded prior to today? Yes, we have the capabilities to locally plan the case directly on the Mako System for total and partial knees in addition to planning on the MPS laptops. Reps can hand carry the CD directly to the system and plan on the system without requiring any connectivity. 

Please reach out with further feedback and we will keep you updated as we have more information.

03/12/2026 12:32 a.m. EST

We are continuing to resolve the disruption impacting our global network, resulting from the cyber attack. 

At this time, there is no indication of malware or ransomware and we believe the situation is contained to our internal Microsoft environment only. 

Our products like Mako, Vocera and LIFEPAK35 are fully safe to use. 

We have visibility to the orders entered before the event, and they will be shipped as soon as our system communications are restored. Any orders that have come in after the event are being examined.

We are working to ensure our electronic ordering system is back up and running as quickly as possible.

It is safe to communicate with Stryker employees and sales representatives by email and phone, and within your facility.

We are committed to keeping our stakeholders informed as we manage this situation. There is nothing more important to us than the customers and patients we serve. Please visit Stryker.com/newsroom for daily updates.

03/11/2026 

Stryker is experiencing a global network disruption to our Microsoft environment as a result of a cyber attack. We have no indication of ransomware or malware and believe the incident is contained. 

Our teams are working rapidly to understand the impact of the attack on our systems.

Stryker has business continuity measures in place to continue to support our customers and partners. We are committed to transparency and will keep stakeholders informed as we know more.

For media inquiries related to the global network disruption, please contact StrykerMedia@FTIConsulting.com