Corporate Responsibility

Our commitment to people and planet

We believe the health of the world is as important as the people who live in it. We are committed to making responsible decisions that help people and preserve the planet for future generations.

Giving and volunteerism

Around the world

Partnerships, like the one we have with Operation Smile, allows us to advance healthcare through medical education initiatives as well as medical missions that directly serve those in need. With our partners we alleviate suffering, restore function and bring hope to some of the most under resourced people in the world.

Our partnership

Operation Smile is an international medical charity that has provided hundreds of thousands of free surgeries for children and young adults in developing countries who are born with cleft lip, cleft palate or other facial deformities. As a partner since 1999, we have provided product donations and financial contributions because we share the belief that every child deserves access to safe, effective and timely surgical care and a future filled with hope. But the partnership goes well beyond donations.

Medical education

Our partnership has done incredible things to advance healthcare through medical education. The educational programming we support has directly influenced the development of compassionate, skilled plastic surgeons throughout the world through medical mission experience. Additionally, the surgeons training programme is locally focused and provides comprehensive training of new plastic surgeons through one-on-one mentorship. This programme will provide several hands-on training opportunities and, as a result, foster the creation of new cleft surgeons in resource-poor countries and increase the overall surgical capacities of countries around the world.


Additionally, we sponsor groups of employees as non-medical mission volunteers who provide day-to-day support for families during this critical time. For the most recent trip in January 2017, eight employees travelled to Panskura, India. In support of this mission, we conducted a fundraiser, through which the company matched employee donations. The campaign raised funding for almost 300 surgeries.

Where we live

We focus on the advancement of healthcare and well-being, education and community vitality to strengthen the communities where we live and work.

Impact through volunteerism

Eleanor House
United States,
Kalamazoo, Michigan

Employees along with Chairman & CEO, Kevin Lobo landscaped and cleaned the interior of a local shelter. They also provided toys for the play area and new computers to replace the lone, ailing unit used for homework and job searches.

Red Cross
Amsterdam, Netherlands

In partnership with the Red Cross employees engaged local businesses to solicit donations.

Chen Su Lan Children’s Home

Employees came together to organise an ice skating event for special needs children. The children were able to enjoy three hours of ice skating coaching, games and lunch.

Regalo de Amor
Arroyo, Puerto Rico

Employees hosted 180 students and their teachers at the Arroyo Convention Center as part of Regalo de Amor. At the convention centre, students and teachers were served snacks while enjoying musical and karaoke performances, and clown and magic shows.

Environmental practices

Environmental positioning statement

We are committed to operating in a responsible manner that will deliver lasting social, environmental and economic value across our operations, products and services.

Environment, Health and Safety is a shared responsibility, dedicated to identifying and eliminating hazards, managing risks, and improving the overall quality of life for our employees and community. Our collective efforts will promote a feeling of safety and security among our employees and make significant contributions towards preserving and protecting our planet.


Diversity and inclusion

We are committed to building an inclusive, engaging work environment. Our goal is to encourage, value and leverage differences in people and perspectives to maximise business outcomes. Diversity and inclusion is a business imperative that aligns with our mission and values.

“I am a huge believer in diversity and inclusion because it is the right way to treat people. It leads to better business results and most importantly it will help us achieve our mission of making healthcare better.” - Kevin Lobo, Chairman and CEO

Employee Resource Groups

Employee Resource Groups (ERGs) are voluntary, employee-led groups that serve as a resource for members and organisations by fostering a diverse, inclusive workplace aligned with organisational mission, values, goals, business practices and objectives.