ProCare

You focus on your patients and staff. We've got your equipment covered. 

At Stryker, our goal is keeping you focused on what matters most- your patients and your people. From installation to education, technical support to high-quality product care, you’ll always have a specialised service team on call, keeping your equipment and clinical team operating at peak efficiency.

Because we serve customers well beyond the capital purchase, we know the challenges you face. And because of that, we know you need more than repair professionals. You need an attentive, expert support team, ready to respond, communicate openly and help you achieve operational excellence. That’s what ProCare delivers best, so you can stay focused on what matters most.

Overview

Trusted partner

We’re here to answer questions, provide maintenance and support, and help your facility provide the best care possible. 
 

ProCare

Reliably responsive

Stryker’s ProCare solutions are designed to decrease downtime, improve employee satisfaction and increase revenue opportunities.
 

ProCare

Results that matter

You’ve made a substantial investment in Stryker equipment for your facility. Our job is to help you get the most out of that investment.

ProCare

Coverage options

ProCare Prevent

Proactively scheduled Preventative Maintenance visits by a Stryker trained technician using OEM parts in accordance with manufacturing recommendations. 

 

ProCare Protect

Comprehensive services solution giving you all ProCare Prevent benefits as well as software upgrades, loan equipment, and unlimited repairs regardless of fault. 

What's covered

Example ProCare table

Resources and downloads

Contact Us

ProCare operations

AUS 1800 667 558 or NZ 0508 667 558

ssptechservices@stryker.com

So we can provide you with the best service, please provide product name, serial number, fault description, theatre location and best contact person at the hospital (if on-site repair). 

Thank you!