Support
Whether looking for technical support for a product, sales support, or reimbursement information, Stryker is here to help. Please select a method of support below that best fits your needs.
Customer Service
At Stryker, customer service is more than just a hotline. Find information here on the best contacts for your important issues and easily access our wide network of customer support.
Frequently Asked Questions
Read our Frequently Asked Questions to find out more about the products we offer professionals and patients and why our dedication to advancing medical technology has made us a global leader in our industry.
Request a Repair Online
Product quality is a top priority at Stryker. Providing ongoing maintenance to our products helps ensure our customers can effectively serve their patients. Get the product repairs you need completed efficiently through our online repair request form.
Sales Support
Supporting our sales force through a host of cross-functional teams dedicated to customer service is one way we achieve exceptional results. Find information on our sales support network and its key offerings here.
Supplier Support
Our suppliers are key links in our supply chain and are our partners in assuring customer satisfaction. We expect our suppliers to understand and comply with our supplier guidelines.
Technical/Product Support
The care and quality that goes into the manufacturing of our products extends beyond its sale. We provide technical support for all of our products and services, ensuring that medical professionals and patients get the most from the solutions we offer.
Services
Stryker actively provides a variety of services that are designed to make things easier for you to do your job, run your business, or recover as a patient. Below is a list of services provided by our various divisions of Stryker.
Hospital Programs
Stryker offers many tools to help hospitals educate their communities and potential patients about surgical procedures. We also offer visitation programs to help hospitals advance their patient care.
Practice / Hospital Marketing Programs
The business of the medical professionals we serve is just as important to us as our own. We provide an array of practice and hospital marketing tools, such as patient education materials, practice advertising techniques, web site development and more.
Reimbursement Services
We are committed to supporting our customers in the most critical issues in the health-care industry today, including reimbursement. We offer customers assistance with coverage, coding and reimbursement issues relating to the use of Stryker products.
Service and Maintenance Programs
Purchasing a Stryker product or service is only the beginning of a relationship with our customers. Like our technical support and warranty options, our service and maintenance programs make our product offerings a complete package for customers.
View PACS Images Online
Digital imaging is the new frontier of medical data management. Managing this data is now easier through online viewing of PACS images.