• 8:00am
  • 11:30am
  • 2:30pm
  • 4:30pm

Chris

Field Service Team Leader / Regional Manager
Stryker
Chris joined Stryker in 2006.
Chris manages a team of field service representatives to ensure a high quality of service and care for our products in use in the field. He is also responsible for growing the service business with the sale of service parts, service agreements and billable labor.

Monthly conference call with region to discuss recent changes, upcoming projects, known issues and team recognition

Stryker is a dynamic, growth-oriented company in a growing industry that is very selective in the people they choose to be a part of their team. I enjoy working with highly motivated people who continually push each other to do their best. The best thing about working here is that I get to work with extremely talented people and deliver a product that makes a difference in people’s lives.

Chris joined Stryker in 2006.
Chris manages a team of field service representatives to ensure a high quality of service and care for our products in use in the field. He is also responsible for growing the service business with the sale of service parts, service agreements and billable labor.

Lunch and learn maintenance training with sales rep, service rep and hospital biomedical technicians

I know that my team and my customers need me and this keeps me engaged at work. Keeping our products in top condition helps patients get better and keeps our customers coming back. I continually strive to do my best, provide exceptional service and am willing to go above and beyond every day. I make smart decisions by doing what is right, even though it may not be popular. I’ve learned time management and efficiency techniques and have been able to leverage technology to be as efficient as possible during office hours. This frees up personal time and allows me to have a life outside of my work.

Chris joined Stryker in 2006.
Chris manages a team of field service representatives to ensure a high quality of service and care for our products in use in the field. He is also responsible for growing the service business with the sale of service parts, service agreements and billable labor.

In service with customer and service rep

I was part of a team that worked to rebuild our field service training program. It went from a disorganized “brain-dump” style of training to a more participatory style with measured objectives and accountability for the trainers and trainees. I learned that even though you may have a system in place that gets the job done, there is always room for growth and we can always do better.

Chris joined Stryker in 2006.
Chris manages a team of field service representatives to ensure a high quality of service and care for our products in use in the field. He is also responsible for growing the service business with the sale of service parts, service agreements and billable labor.

One-on-one with a service rep to discuss customer issues, growth opportunities and individual performance

I care very deeply about my team, my customers and their patients. Our products help people heal and my team is responsible for ensuring our equipment is working properly for them. I am passionate about making sure my team has the tools to focus on this and all obstacles are removed. I like to help my team grow; I myself have been able to move up from field service representative to team leader to field service regional manager.